All our items are sent via Royal Mail 1st class post, except ballet barres, which are sent via courier. At checkout you can choose between tracked or untracked post within the UK. All overseas parcels are sent using a tracked service.
Items can be returned to store within 14 days of purchase.
They must be unworn, tags attached and in a clean re-saleable condition. Items returned must be free of makeup, fake tan, pet hairs, deodorant and perfume. They must be in their original condition and not have been washed.
An address label is included with your order for your convenience. Please return to the address below, stating whether you would like a refund, exchange or credit note:
Just Ballet Ltd, 11 Nene Quay, Wisbech, Cambs, PE13 1AQ
For reasons of hygiene, undergarments cannot be returned unless they are faulty. For reasons of safety, pointe shoes cannot be returned unless they are faulty, so please ensure you know your exact size prior to ordering. We always recommend a pointe shoe fitting in store to ensure a perfect fit.
If you have any queries about your order please contact us using our Contact page.